Qualifications
A minimum of 8 years of experience in an Account Management role, specifically managing payment solutions for large enterprises.Proven track record of successfully driving revenue growth from accounts within your portfolio.Experience with domestic and international payment schemes, ideally including correspondent banking (SWIFT).Familiarity with the banking and financial services landscape, with a solid understanding of how cross-border payments operate today.Comfortable working in a fast-paced and technical environment.Demonstrated experience in building and maintaining relationships with a diverse range of stakeholders, including CEOs, heads of payments, network managers, and product managers.Hands-on approach with a willingness to engage directly with partners, gather feedback, and collaborate with the broader team to create actionable plans.
About the job
Join our dynamic regional commercial team as a Senior Account Manager, where you will play a pivotal role in driving growth with our existing partners. Your focus will be on identifying and leveraging growth opportunities within your partner portfolio, managing churn risks, and fostering strong relationships with key stakeholders.
This exciting position is based in our Singapore office, and you will collaborate closely with the Global Account Management and Customer Success teams located around the globe. You will also engage with various functions within Wise Platform and the broader Wise organization, including product management, engineering, compliance & legal, delivery, and business development.
Your mission:
Work collaboratively with Wise Platform teams and partners to identify, progress, and close a robust pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.
Develop and actively manage detailed account plans for key accounts, articulating growth strategies and managing attrition risks.
Build strong relationships with your partners by understanding their strategic goals, clarifying their priorities, and navigating their decision-making processes. Lead Quarterly Business Reviews (QBRs) and establish yourself as a subject matter expert for your partners.
Employ a data-driven approach to influence decision-making among internal and external stakeholders.
Provide consistent and concise internal updates on partner performance and engagements, identifying blockers and leveraging support across various functions.
Advocate for the partner's voice to influence Wise Platform product roadmaps and develop compelling partner testimonials.
Participate in regional or global projects and initiatives aimed at enhancing our account management function.
About Wise
Wise is a pioneering global technology company dedicated to creating the most efficient way to move and manage money worldwide. Min fees. Max ease. Full speed.Whether individuals or businesses are sending money abroad, spending overseas, or making and receiving international payments, Wise is committed to simplifying their experiences and saving them money.As part of our innovative team, you will contribute to the establishment of a revolutionary network for global finance. For everyone, everywhere.Over the past decade, Wise has developed an extensive global payments infrastructure that has transformed the movement of money across borders. With Wise Platform, other companies can seamlessly access our industry-leading, reliable services.Wise Platform empowers banks, fintechs, and enterprises to create global payment solutions by integrating our scalable infrastructure, which connects them to a network of 5 direct central-bank connections and over 90 banking partners.
