About the job
Join our innovative team at GoGlobal as a Senior AI & Automation Engineer, where you will spearhead the development of AI agents and drive enterprise-wide automation initiatives. This is not just another automation role; you will be pivotal in shaping how GoGlobal integrates and scales AI agents throughout our organization. We seek a candidate who possesses extensive knowledge in AI/LLM-powered agents, n8n, Microsoft Power Platform, and API integrations, coupled with the strategic insight to pinpoint high-impact automation opportunities within our dynamic and fully remote workforce of over 500 employees across more than 140 countries.
Key Responsibilities:
- AI Strategy & Agent Development
- Lead the formulation of the AI and automation strategy and roadmap, identifying areas where AI agents can create substantial business value.
- Design, develop, and deploy AI agents utilizing LLM frameworks (e.g., OpenAI, Anthropic Claude) to automate intricate, multi-step business processes.
- Analyze and recommend AI platforms, tools, and frameworks for enterprise implementation, while staying abreast of the rapidly changing AI landscape.
- Advocate for AI adoption within teams through stakeholder education, proof-of-concept demonstrations, and showcasing the ROI of AI-driven automation.
- Automation & Integration
- Create and implement comprehensive workflow automations using n8n, Power Automate (Cloud/Desktop), and additional automation platforms.
- Develop and manage complex integrations across the SaaS ecosystem.
- Integrate with REST APIs, webhooks, Microsoft Graph API, OData endpoints, and custom connectors to enable seamless data flow between systems.
- Design responsive Canvas Apps using Power Apps and create chatbots/copilots utilizing Power Virtual Agents / Copilot Studio.
- Engage with data sources including Dataverse, SharePoint, SQL Server, Azure SQL, and various cloud databases.
- Leadership & Collaboration
- Serve as the subject matter expert on AI and automation technologies.
- Collaborate with IT, HR, Finance, and Operations teams to translate business needs into automated solutions.
- Document design specifications and architecture diagrams while maintaining a comprehensive knowledge base on automation.
- Mentor team members on best practices for AI tools, automation, and the latest technology trends.

