About the job
The Senior Applications Analyst specializing in Epic Ambulatory plays a crucial role in delivering expert-level support and configuration for assigned applications. This position involves assisting, training, and providing support to customers and junior analysts in the operation and management of systems. Additionally, the Senior Applications Analyst mentors junior team members, enhancing their skills and knowledge. Collaborating with stakeholders across all levels of the organization, the analyst works to improve understanding of available tools to boost operational efficiencies. This role also entails leading troubleshooting efforts, managing changes, and ensuring the high-quality delivery of application availability.
Key responsibilities include overseeing application administration, contributing to budgeting and project management, and ensuring that IT services align with organizational goals and values. As a vital part of the team, the Senior Applications Analyst embodies the I CARE values of Integrity, Compassion, Accountability, Respect, and Excellence, focusing on patient/customer safety and delivering exceptional service.

