About the job
About the Team
At DoorDash, our Drive division is experiencing unprecedented growth as a fulfillment platform catering to restaurants, grocers, and retailers both domestically and internationally. We empower our partners to seamlessly integrate eCommerce fulfillment into their first-party experiences.
About the Role
We are on a mission to launch innovative SaaS products aimed at strengthening our merchant partners' relationships with their customers and enhancing brand visibility. We are looking for a strategic thinker to help us effectively introduce these products to the market and encourage widespread adoption.
Example: A reputation management platform. Envision this as a centralized tool for merchants to comprehend and respond to customer feedback, enabling actionable insights.
Our offerings are part of the DoorDash Commerce Platform, which serves enterprise-level restaurant brands, regional chains, and independent operators. You will engage with multiple products at different stages of development.
Why You'll Love This Opportunity...
This position blends strategic and operational responsibilities. Below are examples of the challenges you will tackle:
- Refine the sales playbook and product messaging. Discover effective messaging strategies for diverse merchant segments—enterprise chains, mid-market regional players, and independents. Experiment, iterate, and scale your findings.
- Conduct competitive analysis. Assess the market landscape and articulate the advantages our solutions offer over alternatives (or inaction, which can often be the greatest competitor).
- Engage directly with merchants. This role involves consultative sales interactions where you will connect with merchant decision-makers—marketers, operations leads, and franchise consultants—to deeply understand their goals and demonstrate how our tools can streamline their operations and enhance their leverage.


