About the job
Join SMX as a Senior Business Analyst, where you'll play a pivotal role in bridging the gap between our business objectives and technical solutions. In this dynamic position, you will gather user requirements, develop strategic recommendations, and pinpoint effective solutions tailored to meet our clients' needs. Your expertise in reporting project status, including risks, issues, and key decisions, will be essential. You’ll gain a deep understanding of user requirements and effectively communicate these across various stakeholders. This role is primarily remote, supporting a Boston-based team, with occasional travel expected.
To excel in this position, you should possess strong business analysis and requirements gathering skills, allowing you to research and document complex business requirements, use cases, and test cases thoroughly. You will also troubleshoot and enhance intricate application functionalities, participating actively in testing and application support activities.
Key Responsibilities:
- Analyze and interpret business processes to define comprehensive requirements, assessing current processes and envisioning future improvements.
- Assist in developing detailed user requirements, user stories, test scenarios, and test cases.
- Collaborate with solution developers and subject matter experts to document functional and technical processes using tools such as Lucid.
- Create detailed process maps and business procedure documentation.
- Analyze data and derive actionable insights related to business processes.
- Prepare documentation using Microsoft PowerPoint and Word.
- Work with experts to define performance metrics and data collection methodologies.
- Support project management activities involving metric analysis, process analysis, system analysis, success measurement, and reporting to stakeholders and leadership.

