Qualifications
Proven experience in business analysis, particularly in IT service management or related fields.Strong analytical skills with the ability to interpret complex data and derive actionable insights.Excellent communication and interpersonal skills to liaise with diverse teams and stakeholders.Experience with ServiceNow or similar platforms is highly desirable.Ability to work independently as well as part of a team, demonstrating leadership qualities.
About the job
Join our dynamic ServiceNow team as a Senior Business Analyst, where you'll play a pivotal role in driving innovation and efficiency within our organization. In this position, you will leverage your analytical skills to provide insights, define requirements, and ensure the successful implementation of business solutions.
As a Senior Business Analyst, you will collaborate closely with stakeholders to gather and analyze business needs, develop comprehensive documentation, and facilitate effective communication throughout the project lifecycle. Your expertise will help shape our strategic initiatives, making a meaningful impact on our operations.
About Sopra Steria
Sopra Steria is a leading European consulting, technology services, and software development company, committed to delivering innovative solutions that enhance business performance. With a strong presence in Göteborg, we provide a dynamic work environment that fosters creativity and collaboration.