Proven experience with IFS software, specifically Qbyte Metrix, is essential.A minimum of 5 years of experience in the Oil and Gas industry, particularly in production accounting, is required.A Bachelor’s degree or equivalent relevant work experience.Essential skills:Quick adaptability to business application software.A positive attitude, high performance, and a collaborative team player.Excellent interpersonal and customer management abilities.Strong analytical and problem-resolution skills.Capacity to thrive in a fast-paced environment with shifting deadlines and priorities.Exceptional written and verbal communication skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
About the job
Join our dynamic IFS Energy and Resources team as a Senior Consultant specializing in Business Applications in Calgary. In this pivotal role, you will collaborate closely with IFS clients utilizing Qbyte Metrix to resolve issues and enhance customer service delivery. This position offers a hybrid work environment, requiring occasional office attendance.
Your key responsibilities will include:
Providing daily support for customer issues, delivering resolutions, and escalating matters when necessary.
Conducting thorough analyses of complex issues, triaging them to create detailed problem descriptions for development coordination.
Recognizing the significance of customer relations and support processes.
Collaborating with team members to address reported issues effectively.
Taking the initiative to offer value-added services to clients, including data cleanup and process training.
Conducting software testing for product releases and patches.
Participating in on-site customer meetings.
Attending and occasionally presenting at Customer User Group meetings and presentations.
About IFS
IFS is a global leader with over 7,000 employees across all continents, generating billion-dollar revenues. Our cutting-edge AI technology supports our award-winning enterprise software solutions, empowering our clients during critical moments of service. We are dedicated to pioneering AI adoption, ensuring our team's creativity and productivity remain at the forefront of technological advancements.At IFS, we value flexibility, innovation, and impactful customer engagement, striving to address some of society's most pressing challenges. We are committed to building a diverse workforce that reflects the communities we serve, fostering inclusivity in our workplace.
This job posting is no longer active and is not accepting applications.
Senior Consultant - Qbyte Business Applications in Energy and Resources
Proven experience with IFS software, specifically Qbyte Metrix, is essential.A minimum of 5 years of experience in the Oil and Gas industry, particularly in production accounting, is required.A Bachelor’s degree or equivalent relevant work experience.Essential skills:Quick adaptability to business application software.A positive attitude, high performance, and a collaborative team player.Excellent interpersonal and customer management abilities.Strong analytical and problem-resolution skills.Capacity to thrive in a fast-paced environment with shifting deadlines and priorities.Exceptional written and verbal communication skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
About the job
Join our dynamic IFS Energy and Resources team as a Senior Consultant specializing in Business Applications in Calgary. In this pivotal role, you will collaborate closely with IFS clients utilizing Qbyte Metrix to resolve issues and enhance customer service delivery. This position offers a hybrid work environment, requiring occasional office attendance.
Your key responsibilities will include:
Providing daily support for customer issues, delivering resolutions, and escalating matters when necessary.
Conducting thorough analyses of complex issues, triaging them to create detailed problem descriptions for development coordination.
Recognizing the significance of customer relations and support processes.
Collaborating with team members to address reported issues effectively.
Taking the initiative to offer value-added services to clients, including data cleanup and process training.
Conducting software testing for product releases and patches.
Participating in on-site customer meetings.
Attending and occasionally presenting at Customer User Group meetings and presentations.
About IFS
IFS is a global leader with over 7,000 employees across all continents, generating billion-dollar revenues. Our cutting-edge AI technology supports our award-winning enterprise software solutions, empowering our clients during critical moments of service. We are dedicated to pioneering AI adoption, ensuring our team's creativity and productivity remain at the forefront of technological advancements.At IFS, we value flexibility, innovation, and impactful customer engagement, striving to address some of society's most pressing challenges. We are committed to building a diverse workforce that reflects the communities we serve, fostering inclusivity in our workplace.