About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as a Senior Customer Care Executive specializing in inbound technical support. In this role, you will be the first point of contact for customers seeking assistance with our technology products and services. Your exemplary communication skills and technical knowledge will be crucial in resolving customer queries effectively and enhancing overall customer satisfaction.
Key Responsibilities:
- Provide exceptional customer service by addressing customer inquiries and resolving issues related to technical products.
- Maintain up-to-date knowledge of company products and services to offer accurate information to customers.
- Document customer interactions and feedback to improve service delivery.
- Collaborate with other departments to ensure customer needs are met in a timely manner.

