About the job
About the Role:
Join PubMatic as a Senior Customer Success Manager for CTV and Video in our vibrant New York City office. In this pivotal role, you will be the primary point of contact for our extensive global publisher network, acting as a strategic advisor to premium CTV and video publishers. Your mission is to help these partners enhance their digital advertising revenue through effective programmatic monetization strategies.
As a Senior Customer Success Manager, you'll be responsible for fostering long-term relationships with publishers, driving revenue growth through programmatic solutions, and translating performance data into actionable insights. A deep understanding of the programmatic advertising ecosystem, analytical acumen, and the ability to engage and influence both internal teams and external stakeholders are essential for success in this position.
You will manage quarterly revenue targets and ensure that publisher expectations are met while safeguarding their brand integrity and user experience. Regular business reviews, performance assessments, and collaboration across various functions will position you as a trusted consultant and programmatic expert for your publishers.

