About the job
Why Join Prizeout?
At Prizeout, we are dedicated to revolutionizing rewards and loyalty solutions, empowering our partners to engage with their customers in transformative ways that unlock financial potential. We prioritize our users in every decision we make and cultivate a culture of humility, curiosity, and ownership. Our team thrives on trust, collaboration, and the ability to deliver results in a dynamic environment.
As we expand our team, we are on the lookout for a Senior Manager of Customer Support to spearhead and scale our partner support operations.
Role Overview
The Senior Manager of Customer Support is pivotal in establishing the operational framework of our support organization. This leader will manage daily support activities while designing scalable systems and processes that enhance both partner and user experiences, driving operational excellence.
This position combines direct support leadership with strategic thinking, cross-functional teamwork, and a commitment to continuous process enhancement.

