Qualifications
What We Value
High Agency, High Impact - You thrive on innovation, building, and enhancing rather than merely preserving the status quo.
Collaboration - Partnering with analysts, product teams, and data scientists to transform innovative ideas into reality is where you excel.
Pragmatism - You effectively balance speed with scalability, crafting solutions that are functional today and sustainable for the future.
Continuous Improvement - You are constantly seeking ways to refine models, enhance pipeline efficiency, and strengthen governance.
Curiosity - You are eager to learn, experiment, and evolve our data infrastructure as the company and our products progress.
AI-Ready Data - You design pipelines and models that not only meet today's reporting needs but are also structured and governed to support future machine learning and AI applications.
What You'll Do
Develop and enhance our semantic layer by designing, documenting, and optimizing dbt models to enable trusted business metrics and self-service analytics.
Create and maintain ETL/orchestration pipelines (e.g., Fivetran, Stitch, dbt Cloud, Airflow) to guarantee reliable and scalable data flow.
Collaborate with data analysts, scientists, and business stakeholders to facilitate high-quality data access and experimentation.
Enhance model performance, uphold documentation and data governance, and foster ongoing improvements in reliability and cost efficiency.
About the job
Join Customer.io, where over 7,500 companies, ranging from dynamic startups to established global brands, rely on our platform to deliver billions of emails, push notifications, in-app messages, and SMS daily. Our mission is to facilitate automated communication that resonates with users, enabling teams to send smarter and more relevant messages powered by real-time behavioral data.
We are seeking a Senior Data Engineer to fortify our internal analytics and data platform. In this role, you will be responsible for constructing and maintaining our semantic layer, ETL/orchestration processes, and internal data enablement, all of which will empower our data science, analytics, and business intelligence teams.
This hands-on position emphasizes the importance of high-quality data modeling and dependable pipelines that facilitate self-service insights throughout the organization. You will collaborate closely with our data scientists, analysts, and stakeholders across product, engineering, and operations.
About Customer.io
Customer.io is a leading platform that empowers businesses to enhance their automated communication strategies. Our services are utilized by over 7,500 companies, providing them with the tools to send personalized messages that truly engage their audience. We leverage real-time behavioral data to help teams craft relevant messaging that resonates with users, making communication smarter and more effective.
