About the job
For over 20 years, Smartsheet has empowered individuals and teams to accomplish remarkable feats in work management. We are dedicated to building innovative tools that enable teams to automate routine tasks, derive actionable insights, and scale operations intelligently. We create an environment that fosters big thinking, decisive action, and the pursuit of impactful work. At Smartsheet, the intersection of challenge and purpose results in true progress, and that is what we strive for every day.
About the Role:
Smartsheet is in search of a seasoned Senior Data Scientist to lead impactful analyses, develop predictive and prescriptive insights, and guide decision-making processes. With a vast network of subscribing organizations and millions of users, this role presents significant opportunities to leverage analytics for meaningful growth within Smartsheet. If you possess a curious mindset, robust data science and machine learning expertise, and the ability to convey insights effectively, we want you on our Business Intelligence team, collaborating closely with Product and Engineering.
Key Responsibilities:
- Utilize data analytics and machine learning methodologies to enhance product development, optimize user experiences, and drive essential performance metrics such as user acquisition, engagement, retention, and growth.
- Collaborate with Product, UX, and Engineering teams to understand their objectives and capitalize on opportunities for actionable insights that lead to tangible outcomes.
- Analyze customer needs to design metrics that evaluate product usage and enhance features accordingly.
- Conduct experiments, causal studies, and A/B tests to assess the impact of product modifications.
- Employ data to evaluate product performance and identify areas for improvement.
- Manage the complete analytics lifecycle, from comprehending business objectives and analyzing data to developing automated reporting and visualizations.
- Present analyses effectively to teams and provide data-driven recommendations to foster a culture of informed decision-making, aiding in product ideation and feature launches.
- Strategically consider how to scale your work for greater impact.
- Identify additional areas for investigation to further enhance analytics capabilities.
- Promote a data-centric culture within the Product, UX, and Engineering teams.

