About the job
Join Our Team
As a Senior Developer Support Engineer, you will collaborate with leading players in the Architecture, Engineering, Construction, and Operations (AECO) sector. Your role is pivotal in ensuring our clients thrive by offering top-tier support for our cutting-edge Product Suite. You will specifically assist clients leveraging Asset Transformer to efficiently import, prepare, and enhance their substantial CAD, mesh, and point cloud models for real-time visualizations in Unity, alongside Asset Management and Licensing services.
In this position, your expertise in cloud-based infrastructure and object-oriented programming will be essential. You will utilize languages such as C# and Python to develop and troubleshoot solutions to complex technical challenges. Your work will involve managing large-scale cloud-hosted workloads, drawing upon your knowledge of GCP, AWS, and Azure.
Your advanced debugging prowess and experience with SDK integration and configuration will be critical. You will tackle intricate issues directly and lead technical discussions to facilitate swift resolutions. By providing extensive consultations and testing for clients, as well as addressing urgent live issues as part of an incident response team, you will significantly contribute to the success of major AECO projects.

