Qualifications
Required QualificationsA minimum of 5 years' experience in email marketing or customer retention, specifically within the e-commerce or consumer goods sector.Bachelor’s degree in Marketing, Business, or a closely related discipline.Strong command of email marketing platforms such as Klaviyo or Mailchimp, alongside customer relationship management (CRM) tools.Proven ability to achieve results through effective email segmentation, A/B testing, and campaign optimization.Excellent analytical skills with a focus on data analysis and performance metrics to guide decision-making.Demonstrated capacity to collaborate across various teams and manage multiple projects concurrently.Preferred QualificationsExperience with e-commerce platforms and omnichannel marketing approaches.Relevant certifications in email marketing or digital marketing (e.g., Email Marketing Certification).Familiarity with a consumer wellness brand thriving in a hypergrowth landscape.Soft SkillsExceptional interpersonal and communication skills to enable effective collaboration across diverse teams.Strong organizational skills with the ability to manage time efficiently.
About the job
About BiOptimizers
At BiOptimizers, our mission is to empower individuals to transition from basic health to optimal biological performance. We create scientifically validated supplements and wellness tools that produce measurable outcomes. As a fully remote organization, our globally distributed team prioritizes clarity, autonomy, and operational excellence. Each position is designed to enhance the health and performance of both our customers and our company.
Role Overview
In the capacity of Senior Email Retention Manager, you will spearhead customer engagement and loyalty efforts by devising and implementing targeted email marketing strategies. This position is key to improving customer retention through tailored content and campaigns that resonate with BiOptimizers' goal of biologically optimizing human health. You will work collaboratively with the Marketing, Business Intelligence, Design, and Operations teams to amplify customer lifetime value and drive our direct-to-consumer hypergrowth. The ideal candidate will possess deep expertise in email marketing along with robust execution abilities in a high-performance remote setting.
About BiOptimizers
BiOptimizers is dedicated to enhancing health and performance through cutting-edge, science-backed supplements and wellness innovations. As a remote-first organization, we value clarity, autonomy, and operational excellence, fostering a culture where every team member contributes to our mission of optimizing human health.
