About the job
Your Role
Are you driven by a passion for food safety and supplier excellence? Join our dynamic international Food Safety & Quality Assurance team as a Senior FSQA Manager – Fish & Seafood located in Berlin. In this pivotal position, you will be responsible for overseeing the quality and safety of our Fish & Seafood category, collaborating with suppliers across Europe and Southeast Asia. This role demands close teamwork with global partners and cross-functional teams, including Procurement, Sourcing, Supply Chain, and Distribution Centers across various markets.
Your primary mission will be to ensure compliance with food safety regulations and quality standards while driving supplier performance improvements. Your efforts will be crucial in delivering safe, high-quality products that meet our customers' expectations.
Be prepared for frequent travel, including international journeys, as you engage with suppliers and operations worldwide.
Key Responsibilities
- As the owner of the Fish & Seafood category, lead food safety and quality management across international suppliers, acting as the subject matter expert on legislation, product risks, shelf life validation, freezing processes, labeling, and import requirements.
- Conduct regular on-site audits and supplier approval visits throughout Europe and Southeast Asia to ensure compliance with EU food safety regulations and internal quality standards.
- Oversee supplier performance metrics, including complaints, out-of-spec deliveries, compliance KPIs, and corrective action follow-ups to drive accountability and measurable improvements.
- Utilize structured root cause analysis to investigate quality incidents, implementing robust corrective and preventive actions (CAPA).
- Focus on customer impact by driving strategic quality improvement initiatives aimed at reducing complaints and enhancing satisfaction.