About the job
Join automatiq as our inaugural Senior Full-Stack Product Manager for Internal Operations. In this pivotal role, you will spearhead the technology platform and AI strategy that drives our internal teams, including Customer Support, Fulfillment, Pricing, and more. Collaborating closely with our COO, you will identify and tackle critical operational hurdles, create and implement self-service tools and automation to enable our development teams to prioritize customer-facing products, and develop, deploy, and refine AI agents that significantly lower service costs and expedite resolution times across our operations. This role is ideal for a builder, combining the responsibilities of a platform product manager with hands-on AI architecture, while reporting directly to the VP of Product.

