About the job
The TTEC Digital Genesys Partner Practice comprises a team of customer experience (CX) designers, consultants, engineers, and data scientists. We have been recognized as Partner of the Year 14 times, hold over 400 certifications, and possess the expertise to seamlessly integrate the Genesys platform, applications, and components into intricate, multi-platform environments, yielding consistent results that enhance customer experiences.
We are currently looking for a highly skilled Senior Genesys Engineer to join our team in Houston, TX. The ideal candidate will bring extensive knowledge and hands-on experience with the Genesys Engage Platform, including GVP, Genesys Routing, Genesys Realtime Reporting, Genesys Historical Reporting, IWD, Genesys Administrator, and Workforce Management (WFM). This role includes participation in an on-call rotation to ensure 24/7 support.

