About the job
Zoi is revolutionizing the manufacturing and retail sectors by leveraging AI-driven strategies that yield tangible business benefits. Our approach goes beyond mere advisory; we actively implement, manage, and enhance solutions that transform AI adoption into a competitive edge.
As we broaden our European presence in cities like Stuttgart, Berlin, Cologne, Lisbon, and Barcelona, we also seek to bolster our international teams in Guadalajara, Mexico City, and Ho Chi Minh City. Choose your preferred Zoi city and experience the possibility of travel between our locations!
Key Responsibilities:
- Enterprise Migration Leadership: Execute extensive email, identity, and data migrations from legacy systems (such as Exchange, M365, or on-prem solutions) to Google Workspace.
- Automation and Governance: Create sophisticated automation scripts (using Python, Google Apps Script, PowerShell) for user lifecycle management, auditing, reporting, and ongoing service improvement.
- Expert Troubleshooting & Consulting: Provide Level 3 support for our helpdesk, resolving complex issues, and crafting innovative solutions to enhance Level 2 support workflows.
- Security Standards Implementation: Establish and enforce Google Workspace security best practices, ensuring compliance with global regulatory standards such as GDPR and ISO.
- Mentorship: Offer technical leadership and mentorship to junior and mid-level engineers, nurturing a culture of excellence and deep technical expertise.

