About the job
Our mission: to eliminate every barrier to mental health.
At Spring Health, we are dedicated to transforming mental healthcare by dismantling every obstacle that hinders individuals from accessing the support they require, precisely when they need it. Through our clinically validated technology, Precision Mental Healthcare, we ensure the delivery of the appropriate care at the right moment—be it therapy, coaching, medication, or other services—customized to meet each individual's unique needs.
We proudly collaborate with over 450 organizations, ranging from startups to Fortune 500 enterprises, as a leading provider of mental health services, reaching 10 million individuals. Our clientele features well-known brands such as Microsoft, Target, and Delta Airlines, all of whom rely on us to provide exceptional outcomes for their employees globally. With our groundbreaking platform, we have successfully generated a net positive ROI for employers, and we are the only company in our field to achieve external validation of net savings for our clients.
Supported by esteemed investors such as Generation Investment, Kinnevik, Tiger Global, and RRE Ventures, we have reached a valuation of $3.3 billion following our most recent Series E Funding. We are just beginning our journey—join us in making mental healthcare accessible to everyone, everywhere.
Spring Health is seeking a US-based, solutions-oriented Localization Quality Manager to bolster our global expansion and enhance our existing services. This full-time role, which is fully remote, will report to the Director of Localization. Occasional travel may be necessary for team or company gatherings.
Key Responsibilities:
- Enhance Spring Health’s leadership in delivering high-quality localized mental health services globally.
- Establish, implement, and oversee a comprehensive quality framework, inclusive of testing processes and standards.
- Identify and monitor key quality metrics, driving continuous improvement across all localized products and content.
- Supervise testing cycles, manage bug reporting and triage, and...

