About the job
About the Opportunity
Contentful is seeking a Senior Manager, EMEA Technical Support to play a pivotal role as a Senior Leader within our Technical Support Organization. Join a dedicated support team as we enhance our Technical Support function in alignment with the company's rapid growth. This position focuses not only on team leadership but also on collaborating with our global support network to redefine processes and methodologies. You will prioritize service excellence, ensuring that our customers and team members receive outstanding support in every interaction.
Your ability to work independently as well as collaboratively with cross-functional stakeholders will be essential in maintaining the integrity of the Technical and Customer Support functions.

