About the job
- Lead the crew optimization systems for the Qantas Group in a pivotal senior leadership position.
- Develop and execute strategy and technical solutions for Jeppesen crew systems across various AOCs.
- This is a permanent full-time opportunity located at our Mascot Campus in Sydney.
At Qantas, our core values shape our operations, ensuring that our activities remain aligned with our customers and the esteemed brand we represent. The global aviation sector is not only complex but also exhilarating.
As the Senior Manager of Crew Systems, you will establish the strategic direction and oversee the implementation, support, and continuous enhancement of the Jeppesen Crew optimization systems within the Qantas Group. Your role will focus on driving outcomes for crew workforce optimization through system excellence, vendor management, and effective team leadership.
This position combines deep technical knowledge with strategic leadership. You will spearhead optimization initiatives that align with transformation and growth goals, enhancing outcomes and efficiencies in workforce planning related to crew utilization, scheduling, rostering, training, and strategic priorities. This will involve managing critical operational system changes, ensuring that project milestones are achieved, and that risks are identified and appropriately escalated.
In your capacity as a people leader, you will supervise a team of Crew Systems Managers (including indirect reports) and collaborate with multiple functions across the Group Airlines. You will play a vital role in the recruitment and retention of talent, offering coaching, mentoring, development, and team-building initiatives to cultivate a high-performing crew systems capability.

