Qualifications
The ideal candidate will have a minimum of 5 years of experience in client success, account management, or a related field. Strong leadership skills and the ability to motivate and develop a team are essential. A Bachelor's Degree in Business Administration or a related field is preferred. Excellent communication skills in both Portuguese and English are required.
About the job
Join Gympass as a Senior Manager of SMB Success, where you will play a pivotal role in driving success for our Small and Medium Business clients. You will lead a dynamic team, ensuring that our clients maximize their use of Gympass services to improve employee wellbeing and engagement.
Your responsibilities will include developing strategic initiatives to enhance client satisfaction, implementing best practices in client management, and fostering strong relationships with key stakeholders. We are looking for an individual who is passionate about delivering exceptional service and has a proven track record in client success management.
About Gympass
Gympass is a global wellness platform that connects employees with fitness and wellness services to promote healthier lifestyles. Our mission is to make wellness accessible to everyone, and we are committed to creating a positive impact on the lives of individuals and organizations.