About the job
About Airwallex
Airwallex stands as the premier unified payments and financial platform designed for global enterprises. Our unique blend of proprietary infrastructure and cutting-edge software empowers over 200,000 businesses globally—such as Brex, Rippling, Navan, Qantas, and SHEIN—with comprehensive solutions for managing everything from business accounts and payments to spend management and treasury services, all while embracing embedded finance on a worldwide scale.
Founded in the vibrant city of Melbourne, our dynamic team comprises over 2,000 of the brightest minds in technology, spread across 26 offices worldwide. With a valuation of US$8 billion and support from esteemed investors like T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of revolutionizing the global payments and financial landscape. If you are ready to embark on the most ambitious journey of your career, we invite you to join us.
Attributes We Value
We seek builders with entrepreneurial spirit who are eager to make a significant impact, experience rapid learning, and take true ownership. You should possess robust expertise in your field, demonstrate keen analytical skills, and be driven by our mission and operating principles. You act swiftly with sound judgment, explore deeply with curiosity, and base your decisions on first principles, maintaining a balance between speed and thoroughness.
You embody humility and collaboration; transforming innovative concepts into tangible products while ensuring completion from start to finish. Utilizing AI to enhance efficiency and expedite problem-solving, you will engage with complex, high-stakes challenges alongside exceptional teammates and advance your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.
About the Team
The Operations team at Airwallex is pivotal in ensuring the seamless and efficient delivery of our services and processes. We prioritize optimizing workflows, enhancing operational efficiency, and providing outstanding customer support. By refining operations and implementing best practices, we contribute to the company’s growth while upholding high service standards. Our commitment is to deliver a flawless experience for our customers and support Airwallex’s mission to empower businesses worldwide.
What You'll Do
As the Senior Manager of Risk Operations, you will lead the team dedicated to securing Airwallex’s global card issuing ecosystem. You will be more than a supervisor; you will be a strategic leader who transforms high-level company objectives into actionable plans. You will be responsible for overseeing risk management protocols, ensuring compliance with regulatory standards, and continuously enhancing operational efficiencies across the board.

