About the job
About Coinflow
Coinflow is an innovative payments company based in Chicago, revolutionizing global money movement. We empower merchants and marketplaces to accept diverse payment methods across 170+ countries, offering instant settlements, state-of-the-art AI-fraud prevention, and blockchain-backed proof of delivery.
With the support of prominent investors like Pantera Capital, CMT Digital, Coinbase Ventures, Jump Capital, and Reciprocal Ventures, Coinflow has successfully raised $25 million in Series A funding to accelerate our mission of modernizing cross-border payments.
Since our initial funding round in 2024, we have achieved remarkable growth, boasting 23x revenue increases and scaling to a multi-billion-dollar annual transaction volume run rate.
The Role
As a Senior Merchant Underwriter, you will play a vital role in analyzing merchant applications. Your responsibilities will include reviewing licenses, legal documents, transaction histories, and assessing credit risks. You will have the authority to make independent decisions on standard merchant applications and serve as a key advisor for high-risk sectors, such as Crypto, Real Money Gaming, and Remittance. For complex evaluations, you will determine the best underwriting strategy and present formal recommendations—whether for approval, conditional approval, or decline—to risk and executive leadership.
What You'll Do
New Business Underwriting: Assess merchant applications to ensure compliance with legal standards, Card Scheme Rules, and Coinflow’s risk appetite. Conduct credit evaluations to confirm financial stability and the capacity to manage potential chargeback liabilities.
Backbook & Portfolio Reviews: Perform routine reviews of the existing merchant portfolio, including updated licenses, legal opinions, and financial statements, ensuring ongoing compliance and managing any changes to risk profiles.
Alert Investigation: Investigate anomalies such as chargeback spikes, ACH returns, or other risk indicators affecting merchant profiles.
Process & Efficiency Projects: Lead initiatives to enhance processes or tools that improve efficiency and scalability of our Underwriting program.
Regulatory & Scheme Adaptation: Spearhead efforts to update internal policies and processes in alignment with evolving card partner/scheme requirements and legal regulations.

