About the job
About the Company
Role Overview
As a Senior Mission Success Engineer for US Federal, you will play a vital role as a hands-on, cleared technical leader overseeing deployment execution, ensuring post-deployment technical ownership, and driving long-term mission success across our federal programs.
This position merges the operational depth of a Mission Success Engineer with the ongoing accountability of a Technical Account Manager. You will lead deployments in FedRAMP-authorized and classified environments, providing continuous support throughout the authorization and stabilization phases, and acting as the principal technical owner throughout the program lifecycle.
You will report to the Sr. Director of Customer Success & Delivery, US Federal. Your success will be gauged by the outcomes of missions delivered, milestones in authorization achieved, platform stability, customer trust, renewals, and program expansions.
This position is fully remote within the United States.

