About the job
Join us in shaping the future of technology!
As a Senior Network Engineer at Diligent Robotics, you will play a crucial role as the architect and protector of our Enterprise Network Infrastructure. Your expertise will be vital in designing, implementing, and managing high-availability systems that guarantee optimal performance and uptime for our users and products. This position requires a unique blend of strategic design, hands-on implementation, and proactive maintenance in a dynamic environment.
Key Responsibilities
- Network Design & Architecture: Take ownership of our network environment by crafting system configurations, establishing technical standards, and deploying resilient solutions that ensure our infrastructure is future-ready.
- Performance Optimization: Enhance system uptime through proactive monitoring, swift troubleshooting of outages, and strategic upgrade scheduling.
- Security & Compliance Management: Administer and support firewall environments, particularly Palo Alto, in line with IT security protocols; develop and enforce access control and system policies.
- Operations & Technical Support: Serve as the senior escalation point for our 24/7/365 operations center, delivering remote support to on-site engineers and end-users.
- Network Deployment: Configure routing, switching, hosted IP voice services, and firewalls. Conduct on-site network assessments at healthcare facilities to facilitate new product launches.
- Team Mentorship: Act as a technical mentor to junior staff, documenting implementations to foster team alignment.

