Qualifications
Responsibilities:Lead and coordinate responses to technology issues and incidents.Provide exceptional customer service, including off-hour support via cell phone/pager (on-call system approximately every 8 weeks).Develop and enhance Operational Runbooks.Align global strategies with regional demands.Train and mentor team members.Collaborate with networking, systems, e-business, and PC support teams across major metropolitan regions worldwide.Technical Skills:Expertise in network security, including configuration of Internet web/SOCKS/FTP proxies and management of antimalware solutions.Proficient in Bluecoat web/SOCKS/FTP proxies and related management tools.In-depth understanding of packet filtering and stateful inspection.Solid grasp of networking concepts, including routing, switching, VLANs, and VPNs.Intermediate to advanced packet capture and analysis skills using tools like tcpdump.Experience in scripting (e.g., shell scripts, Perl) for operational efficiency.Knowledge of incident response techniques and intrusion prevention systems.
About the job
Join our dynamic and high-energy team as a Senior Network Security Operations Administrator. This is an exciting opportunity for a driven individual to play a key role in managing our global security infrastructure, with a focus on network and web security aspects such as proxy administration, authentication, PAC file management, as well as malware detection and protection.
Our diverse range of IT Security products and technologies ensures a rich learning environment that will fulfill even the most enthusiastic learners.
This fast-paced and challenging role requires a unique blend of technical and interpersonal skills, enhancing your professional growth.
You will be part of a global team reporting directly to the Security Operations Manager based in Hong Kong.
About Intersoft
Intersoft is a globally recognized business and technology consulting firm, primarily serving the financial sector, including consumer banks, wealth management firms, insurance companies, and investment banks. We also provide risk management and compliance software solutions tailored for banking and financial services. Beyond finance, we cater to clients in telecommunications, pharmaceuticals, and manufacturing.At Intersoft, we are committed to cultivating a superior work environment that empowers all stakeholders—clients, employees, and partners—to achieve their goals collaboratively and push beyond their perceived limits for optimal results.