About the job
In this pivotal role, you will contribute to the design and configuration of sophisticated product solutions within Card Financial Transaction or Card Account Management Products, enhancing key client relationships and identifying new opportunities. Your collaboration with Business, Product, and Technology leaders will drive improvements to our issuer platform, enabling the delivery of innovative customer features while supporting scrum teams. This position offers an exciting chance to influence the future of our card services at a leading financial institution.
Key Responsibilities
- Collaborate with the Product Manager to identify emerging product opportunities based on user research and market analysis.
- Maintain the product roadmap and prioritized backlog to align development efforts with the product vision.
- Anticipate and plan for the impacts of new product features on the overall user experience.
- Assist in gathering user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features for customers.
- Work alongside Technology partners to define product enhancement requirements and resolve any issues that arise.
- Support the complete product development lifecycle, from ideation and design to development, testing, and launch.
- Analyze, track, and evaluate product metrics, ensuring targets for time, cost, and quality are met throughout the product development lifecycle.
- Draft requirements, epics, and user stories to facilitate effective product development.
Qualifications and Skills
- 3+ years of relevant experience or equivalent expertise in problem-solving within a product cluster.
- Strong understanding of the product development lifecycle.
- Experience in activities related to the product lifecycle, including discovery and requirement definition.
- Proven experience in navigating a highly matrixed and complex organizational structure.
- Exceptional analytical abilities.
- Excellent written and verbal communication skills, capable of conveying concepts to senior management and stakeholders across business and technology domains.
- Ability to cultivate collaborative relationships with business stakeholders.
About JPMorgan Chase
JPMorgan Chase is a leading global financial services firm, providing innovative solutions and services that empower clients to achieve their financial goals. Join our team and help shape the future of finance.

