About the job
About Our Team and Role
At ServiceNow, we champion a culture of diversity that encompasses a wide range of professional and personal backgrounds. This rich tapestry of experiences fuels our team's creativity and drives innovation in our product offerings. As a key member of our Product Design team, you will harness your exceptional ability to empathize with users and customers alike, crafting product experiences that truly resonate. Our designers hail from various design disciplines—including design systems, visual design, interaction design, content strategy, and product design—ensuring a holistic approach to user experience. At ServiceNow, design plays a pivotal role in our operations, and our team collaborates closely with engineering and product management from the outset to drive impactful results.
Learn more about our team here https://www.linkedin.com/company/servicenow/life/userexperience/
Your Responsibilities:
- Lead intricate and large-scale initiatives that deliver exceptional product experiences, influencing strategic decisions and redefining workflows for users worldwide.
- Oversee the entire product experience lifecycle, integrating user needs, product ecosystems, workflows, and design patterns, while developing frameworks that standardize and enhance cross-team collaboration.
- Facilitate collaborative projects with diverse, multidisciplinary teams, sharing your expertise to uplift colleagues and foster a vibrant community of practice across the organization.

