Qualifications
Your ProfileYou have a strong background in developing conversational AI products. You have not just managed, but built them. Your expertise encompasses context management, tooling, orchestration, guardrails, and evaluation. You've deployed agents into production and gained invaluable insights on what constitutes a successful product.You are a true builder. You prototype with Large Language Models (LLMs), conduct rigorous testing of your products, and form informed opinions grounded in experience rather than merely theoretical knowledge. You are deeply engaged with the AI agent landscape, keeping abreast of model releases and frameworks.Your focus is on the customer. You thrive on user interactions, analyzing session replays, and examining support tickets. You excel at translating complex real-world feedback into clear, actionable product insights.You communicate with clarity. Your writing is precise, your presentations are engaging, and you can unify engineering, design, sales, and executive teams around a common vision.
About the job
Exciting Opportunity Awaits
The higher education sector is facing a significant staffing challenge. Enrollment teams are shrinking, budgets are stagnant, and students now demand immediate, tailored communication. At Element451, we are addressing these challenges with innovative AI agents designed to engage, advise, and support students around the clock through chat, SMS, voice, and search.
We are seeking a Senior Product Manager to take charge of our most intricate and valuable agent features:
Bolt Agents: Proactive, omnichannel support agents for students
Bolt Copilot: A robust agent designed for staff to enhance productivity on the platform
These functionalities are crucial to our agentic platform, with a vision that extends far into the future. You will be responsible for transforming this vision into reality, working closely with the Chief Product Officer. Your role will involve iterating, innovating, and driving user adoption, ensuring our product evolves ahead of market trends.
If you are passionate about agentic AI and eager to tackle meaningful challenges, this is the position for you.
About Element451
Element451 is the leading AI-driven student experience platform tailored for higher education. Our innovative solutions empower hundreds of colleges and universities to enhance their recruitment, admission, and enrollment processes, ensuring a personalized experience for every student.