Qualifications
Key Responsibilities:Lead a cross-functional team of engineers and UX designers through the entire product lifecycle, including discovery, prioritization, roadmap creation, delivery, rollout, migration, and iteration.Own and refine the long-term strategy for Trustpilot's integration ecosystem, ensuring a premier experience across major eCommerce platforms while venturing into new, high-impact ecosystems to boost adoption and customer value.Drive the modernization of our existing integrations portfolio, rebuilding natively where feasible and optimizing legacy integrations for scalability and maintainability.Identify and prioritize new integration opportunities that expand Trustpilot’s reach, aligning with commercial prospects, customer demand, and strategic partnerships.Work closely with engineering and architecture teams to ensure integrations are scalable, secure, efficient, and compliant with platform certification and marketplace requirements.Collaborate with Partnerships, Product Marketing, Monetization, and Commercial teams to strategize and implement go-to-market plans for new integration launches and migrations.Establish strong feedback channels with platform partners, agencies, customers, and internal stakeholders to validate requirements and continuously enhance product-market fit.Monitor and measure adoption, usage, migration speed, merchant satisfaction, and integration impact.
About the job
Join Trustpilot on our remarkable journey as we strive to become the universal symbol of trust. As a profitable, high-growth FTSE-250 company, we operate the world’s largest independent consumer review platform and have exciting opportunities ahead. Be part of our mission at the core of trust!
In your role as a Senior Product Manager focusing on Integrations, you will be instrumental in defining Trustpilot's presence within the global eCommerce and business software ecosystem. Our integrations allow businesses to effortlessly gather, manage, and display trust across various platforms, including Shopify, WooCommerce, HubSpot, Salesforce, and more.
Your leadership will guide the product strategy for our integration offerings, ensuring that merchants enjoy a seamless and native Trustpilot experience that fosters adoption, enhances usage, and delivers enduring customer value. This position is vital to our growth strategy, as we modernize essential integrations, rebuild key applications natively, and explore new platforms within the eCommerce and SaaS domains.
About Trustpilot
Trustpilot is a dynamic and innovative company on a mission to revolutionize trust in the digital marketplace. As a leading platform for consumer reviews, we strive to provide transparent, reliable, and impactful insights that empower businesses and consumers alike. Join us in our mission to make trust universal.