About the job
We are seeking a Senior Product Owner I who excels in understanding and analyzing both internal and external customer needs, and adeptly articulates those needs to the development team through user stories. As a vital member of the Product Management team, you will collaborate closely with an agile team of Software and Quality Engineers, acting as the liaison between our customers and the development team throughout the planning and software development lifecycle.
You will work in tandem with internal stakeholders (such as Product Management, Engineering, Support, and Customer Success) and external clients to grasp business processes and goals, identifying challenges that can be effectively addressed through technological solutions. By partnering with Product Managers, you’ll define requirements, document proposed software solutions, and maintain a prioritized backlog of issues.
The ideal candidate is a highly collaborative leader capable of inspiring cross-functional teams while maintaining a strong focus on results and value creation. You should possess a unique blend of business and technical acumen, a holistic vision, and the drive to turn that vision into reality. This role presents an excellent opportunity to collaborate with our technical teams to define, build, and deliver software solutions to a diverse customer base.
What will you do?
- Integrate into the agile development team to facilitate successful product delivery and represent the customer’s voice.
- Collaborate with Product Managers to develop our product vision, strategy, and roadmap.
- Work closely with Product Managers to create, review, and refine epics, features, stories, and acceptance criteria, maintaining a product backlog of maximum value aligned with product strategy.
- Organize and prioritize feature requests with Product Managers and assist in managing the product roadmap.
- Own the product backlog, balancing conflicting priorities for effective prioritization.
- Manage the release planning and sprint planning processes, including establishing release and sprint goals and ensuring successful delivery against those goals.
- Play an active role in identifying and mitigating risks impacting the team’s ability to meet release and sprint goals.
- Ensure acceptance criteria are met for current releases and conduct sprint reviews from a business/customer perspective.
- Produce documentation with Product Managers and Marketing to support development, launch, support, services, and sales and marketing initiatives.
- Deliver detailed product demonstrations for internal and external audiences to showcase the benefits of the solution.
- Serve as a subject matter expert to assist with sales and support as required.
How will you do it?
- Drive and facilitate agile development processes to ensure timely and quality product releases.
- Engage in continuous learning and adaptation to industry trends to enhance product offerings.

