About the job
In your daily responsibilities, you will:
- Define and monitor performance metrics to assess the impact and success of Evaluation solutions;
- Conduct and analyze user and stakeholder research to understand usage cycles and perceptions about the product;
- Identify opportunities for product evolution and enhancement based on client needs, frontline feedback, and school requirements;
- Propose improvements and innovations in the portfolio and oversee their implementation;
- Lead projects aimed at enhancing satisfaction and engagement with the product;
- Act as a liaison with technology, marketing, and sales teams to ensure the delivery of integrated, high-quality solutions;
- Create documentation and best practice guides about the products for various audiences within the organization.
To participate in our process, you should have:
- A degree in Administration, Engineering, Economics, or Marketing.
- Residence in Arco's base cities: São Paulo, Fortaleza, or Curitiba.
- Availability for hybrid work.
- Experience in project leadership.
Preferred qualifications:
- Experience with customer journey mapping is a plus.

