About the job
Who We Are
Samsara (NYSE: IOT) is a leader in the Connected Operations™ Cloud, a transformative platform that empowers organizations reliant on physical operations to leverage Internet of Things (IoT) data, driving actionable insights to enhance operational efficiency. Our mission is to enhance the safety, efficiency, and sustainability of critical industries that underpin the global economy, including agriculture, construction, field services, transportation, and manufacturing. We're excited to digitally transform these sectors on a large scale.
Joining Samsara means you will play a pivotal role in shaping the future of physical operations, contributing to an innovative range of product solutions from Video-Based Safety and Vehicle Telematics to Driver Workflows and Equipment Monitoring. As part of a publicly traded company, you will have the autonomy and support to create lasting impacts while we build for long-term success.
About the Role:
Samsara’s Customer Success (CS) team is dedicated to guiding our clients through their journey with our solutions, ensuring they realize the full business value of our products. We serve as the trusted partner throughout the customer lifecycle, from onboarding and adoption to advocacy and renewal.
As a key member of the CS Operations team, the Senior Program Manager will spearhead large-scale transformational initiatives that support the Customer Success organization. This role involves collaborating closely with stakeholders to pinpoint crucial business priorities, define project scope, develop strategies, and oversee project delivery. We seek a candidate passionate about scaling organizations, optimizing operations, and driving effective change management. The ideal candidate will possess strong business acumen, a commitment to building systems at scale, and a proven record of executing strategic programs that enhance the customer experience.
This position is fully remote and open to candidates based in Canada.
Apply if you are ready to make a difference in industries that impact our daily lives:

