About the job
At NiCE, we embrace challenges and strive for excellence in everything we do. As innovators and ambitious professionals, we are dedicated to pushing boundaries and achieving remarkable results. If you share our passion for success, we invite you to explore an exceptional career opportunity that will ignite your potential.
What is the role about?
We are seeking a dynamic Senior Sales Engineer to join our presales team. In this role, you will collaborate closely with our sales team on discovery calls, technical deep dives, product demonstrations, and proof of concepts (POCs). Your primary focus will be to create an outstanding customer experience through engaging technical presentations.
Do you have a passion for technology and a talent for delivering compelling demonstrations? Are you experienced in enterprise software, particularly in contact center or automation technologies? If so, this is a fantastic opportunity for you!
Location: Remote, Spain
Territory: Iberia + Italy
How will you contribute?
- Support strategic initiatives across the WEST region, focusing on Spain, Italy, and Portugal.
- Collaborate with the sales team to strategize, prepare, and execute successful deals throughout the sales cycle.
- Engage in discovery calls and technical deep dives.
- Create and present impactful, customized product demonstrations.
- Design tailored solutions that address customer-specific needs, emphasizing the unique benefits and value of NiCE Cognigy.
- Analyze customer requirements, identify challenges, and propose effective solutions utilizing NiCE Cognigy.
- Work with stakeholders to communicate customer needs and suggest product enhancements.
- Provide technical support to the sales team during the sales process, addressing inquiries and showcasing NiCE Cognigy to prospective clients.
- Stay informed about the competitive landscape and conduct technical comparisons with other AI solutions.
- Deliver internal training to enhance team knowledge and capabilities.
Do you have what it takes?
- Sales Engineering Expertise: Utilize your experience in consulting and sales engineering to drive success.

