We are seeking a dynamic and experienced manager with a proven track record in sales and customer success, particularly within the contact center environment. Strong leadership skills, excellent communication abilities, and a passion for customer outcomes are essential for this role. Experience in the healthtech or care sector is a plus.
About the job
Join Mable, a leader in Australia's healthtech sector, as we strive to create impactful change in the care and support industry. Our mission is to enhance the lives of individuals with disabilities and older Australians by connecting them with independent support workers tailored to their needs.
As the Senior Team Leader/Manager for our Customer Success team, you will play a pivotal role in driving our sales performance and optimizing the onboarding experience for our clients. This hands-on leadership position will empower you to help customers quickly realize the value of our services.
You will be responsible for coaching and developing a high-performing team while owning key commercial and customer success metrics. Collaborating with Sales, Marketing, and Customer Operations, you will work to continually enhance the end-to-end customer journey.
About Mable
Mable is one of the fastest-growing healthtech platforms in Australia, dedicated to fostering connections between individuals needing support and independent workers. With over 25 million hours of care facilitated since 2014, we have been recognized among the AFR's Top 100 and Deloitte's Tech Fast 50. Join us in a collaborative and high-impact environment to drive meaningful change in Australia's care and support sectors.
This job posting is no longer active and is not accepting applications.
Senior Sales Team Leader/Manager at Mable | Sydney
We are seeking a dynamic and experienced manager with a proven track record in sales and customer success, particularly within the contact center environment. Strong leadership skills, excellent communication abilities, and a passion for customer outcomes are essential for this role. Experience in the healthtech or care sector is a plus.
About the job
Join Mable, a leader in Australia's healthtech sector, as we strive to create impactful change in the care and support industry. Our mission is to enhance the lives of individuals with disabilities and older Australians by connecting them with independent support workers tailored to their needs.
As the Senior Team Leader/Manager for our Customer Success team, you will play a pivotal role in driving our sales performance and optimizing the onboarding experience for our clients. This hands-on leadership position will empower you to help customers quickly realize the value of our services.
You will be responsible for coaching and developing a high-performing team while owning key commercial and customer success metrics. Collaborating with Sales, Marketing, and Customer Operations, you will work to continually enhance the end-to-end customer journey.
About Mable
Mable is one of the fastest-growing healthtech platforms in Australia, dedicated to fostering connections between individuals needing support and independent workers. With over 25 million hours of care facilitated since 2014, we have been recognized among the AFR's Top 100 and Deloitte's Tech Fast 50. Join us in a collaborative and high-impact environment to drive meaningful change in Australia's care and support sectors.