About the job
Senior Software Development Engineer - NodeJS/Python Backend Engineer
Location: India (Remote/Hyderabad)
Work Hours: 2 PM to 11 PM IST
At LivePerson (NASDAQ: LPSN), we are at the forefront of customer engagement, crafting digital experiences that leverage Curiously Human AI technology. Our innovative solutions empower businesses, including renowned brands such as HSBC, Orange, and GM Financial, to connect with their audiences uniquely and effectively at scale. With nearly a billion conversational interactions facilitated by our Conversational Cloud each month, our impact is profound.
We seek individuals who thrive on building impactful solutions from the ground up. If you're passionate about continuous growth alongside evolving technology and value collaborative relationships that drive business success, you will find a home at LivePerson. We encourage learning from feedback and making data-driven decisions while caring for the well-being of yourself and others.
Job Overview: As a Senior Software Engineer on our Conversational AI team, you will significantly influence the development of AI-driven customer experiences. You will work on our LLM Platform, Copilot products, and Knowledge AI services, integrating traditional automation with cutting-edge Generative AI.
Key Responsibilities:
- Technical Leadership & System Design: Lead the design and implementation of crucial backend components, focusing on high-volume, low-latency applications for mission-critical systems, ensuring optimal performance and availability.
- Distributed Systems Engineering: Develop reliable, scalable, and high-performance services, requiring deep knowledge of Computer Science fundamentals and hands-on experience with large-scale distributed systems.
- Complex Problem Solving: Navigate intricate systems and domains to identify challenges and devise effective solutions.
- Mentorship: Provide guidance and mentorship to junior engineers, promoting best practices in software architecture and development.

