About the job
At DigitalGenius, we are revolutionizing customer experience for e-commerce brands through our innovative AI Agents. With a proprietary approach to agentic AI, we are poised to lead the industry. Join our dedicated and passionate team to help us reach new heights. Our global presence includes offices in London and New York, with team members located around the world.
Our clientele features renowned retail brands such as On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins.
Role Overview
We are seeking a skilled Senior Software Engineer to contribute to the development of our product. In this role, you will focus on our platform, backend services, and the integration layer that connects third-party customer support tools with our proprietary AI platform. We value autonomy, ownership, pragmatism, and impact. Your responsibilities will include:
- Developing new features and services for our no-code platform, analytics, admin console, and data management functionalities.
- Owning the architecture and delivery of distributed systems.
- Collaborating closely with product teams and internal stakeholders.
- Designing and implementing maintainable, scalable architectures for API consumption and provision.
- Integrating with third-party systems.

