About the job
Join the team at Stack Exchange, where every developer keeps a tab open on Stack Overflow.
As one of the world's leading community-driven platforms, we focus on enhancing productivity, reducing cycle times, expediting time to market, and safeguarding institutional knowledge.
Innovation is at the core of our mission. We prioritize collaboration and transparency, fostering a culture of empathy and inclusivity where every team member feels valued. The diverse perspectives of our team members are integral to our collective success.
Recognized as a Best Company to Work For, we have also received accolades for leadership, employee satisfaction, benefits, work-life balance, compensation, and overall outlook.
As a remote-first company, we have Hiring Hubs in the US, Canada, the UK, and Germany.
Role Overview
As a Senior Solutions Engineer, you will serve as the technical authority within the account management team. While Account Executives (AEs) and Strategic Account Managers (SAMs) maintain customer relationships, and Customer Experience Strategists (CXS) focus on adoption and retention, your role is pivotal in driving technical success from the initial discovery call through to contract renewal.
You will manage a portfolio of enterprise accounts, acting as the primary technical resource throughout the customer journey. This includes leading technical discovery sessions during the sales process, designing tailored solutions that address specific business challenges, and providing ongoing support post-sale to enhance adoption and facilitate growth alongside CXS and Professional Services. The products you will engage with—Stack Internal—are central to how enterprises connect and collaborate effectively.
What You’ll Do
- Lead technical discussions for new and expansion opportunities, including conducting solution design sessions and delivering impactful demonstrations that align customer needs with measurable outcomes.