About the job
At Freshworks, we don’t just develop software; we innovate it to be efficient, dependable, and refreshingly straightforward. As a Senior Staff Full Stack Engineer, you will serve as a technical leader and visionary architect within our engineering organization. You will bridge the gap between long-term business strategies and in-depth technical execution, guiding the advancement of our most vital distributed systems and web architectures.
If you excel at tackling complex architectural challenges, have a keen product sense, and thrive on defining technology strategies while promoting engineering excellence across the organization, we want you to join our team.
Your Impact
Architectural Leadership: You will establish and implement the technical roadmap for intricate, multi-domain systems, shaping how distributed microservices communicate with cutting-edge enterprise frontend platforms.
Strategic Alignment: You will collaborate with senior product leaders to convert multi-year business goals and market uncertainties into scalable, future-ready technical strategies.
Talent Development: You will elevate the talent standard across various domains by setting engineering benchmarks, mentoring Staff and Lead engineers, and proactively eliminating potential systemic bottlenecks.
Responsibilities
System Design: Design highly resilient, cross-domain systems. Drive the technical vision for API governance, advanced database modeling (sharding, partitioning), and asynchronous event-driven architectures built for vast scalability and multi-region high availability.
Frontend Architecture: Lead the UI architecture vision for the organization. Implement micro-frontend strategies, sophisticated global state management, and advanced rendering techniques (CSR/SSR/SSG) to achieve exceptional Core Web Vitals at an enterprise level.
Platform Engineering: Design scalable full-stack platforms, ensuring optimized, secure, and low-latency data flow from complex backend architectures to end-user interfaces.
Monitoring & Reliability: Define comprehensive SLIs and SLOs. Design thorough telemetry and monitoring systems, and spearhead incident response and post-mortems for significant system outages.
Cross-Functional Leadership: Serve as a technical authority influencing VP and C-level decisions. Collaborate extensively with Product, Design, and Engineering leadership to align technical investments with business ROI.

