About the job
At Appian, we embody the principles of Intensity and Excellence, which shape our organizational culture. We uphold rigorous standards and ensure that every endeavor reflects our commitment to quality and care. Our team tackles every challenge with determination and accountability, aiming for optimal results. By joining Appian, you will become part of a dedicated group striving to achieve remarkable outcomes together.
If you are eager to merge your technological expertise with strategic problem-solving skills, look no further. Our Customer Success team is devoted to delivering exceptional customer outcomes. We rapidly provide mission-critical business impact and collaborate with clients to turn their innovative ideas into reality. Joining our team will equip you with the resources and growth opportunities necessary to refine your consulting skills while spearheading AI-driven digital transformations.
We are currently on the lookout for a Senior Technical Consultant to enhance our Customer Success team. In this pivotal role, you will engage with clients post-sales to craft customized software solutions on the Appian platform. These applications are designed to facilitate digital transformation and create competitive advantages for businesses. Your key responsibilities will encompass the entire project lifecycle, including defining, designing, developing, and implementing tailored software and AI solutions using the Appian platform for our commercial clients. You will collaborate in an agile environment to comprehend our clients' business processes and technical requirements, deploy new relational data models, and develop APIs for system integration. You’ll explore AI use cases and implement Appian’s AI tools, leveraging retrieval-augmented generation (RAG), agentic workflows, prompt engineering, and state-of-the-art generative models to revolutionize how our customers operate. Additionally, you will work alongside client technical teams and business users throughout the software development lifecycle, empowering clients to independently build process applications.

