About the job
At Appian, we embody the values of Intensity and Excellence, which are fundamental to our identity. We strive for high standards in everything we undertake, ensuring that our work is characterized by care and quality. With ambition and commitment, we tackle every challenge, holding ourselves accountable to achieve outstanding results. By joining Appian, you will become part of a dedicated team that is passionate about achieving challenging goals together.
Are you eager to meld your passion for technology with your strategic problem-solving skills? At Appian Customer Success, we prioritize exceptional customer outcomes. Our mission is to deliver mission-critical business impact swiftly by partnering with our clients to realize their most innovative ideas. By joining our Customer Success team, you will receive the support and development necessary to enhance your consulting skills while driving cutting-edge, AI-enabled digital transformations.
We are on the lookout for a Senior Technical Consultant to join our Customer Success team. In this role, you will engage with our customers post-sales to create software solutions on the Appian platform. Your contributions will empower organizations to accelerate their digital transformation and enhance their competitive edge. You will be responsible for navigating the entire project lifecycle to define, design, develop, and implement tailored software and AI solutions using Appian’s platform for our commercial clients. This role requires you to operate within an agile environment, comprehending our client’s business processes and technical requirements, deploying new relational data models, and developing APIs for system integration. You will ideate AI applications and implement Appian’s AI tools utilizing retrieval augment generation (RAG), agentic workflows, prompt engineering, and the latest generative models to transform how clients manage their organizations. Additionally, you will collaborate with clients' technical teams and business users throughout the software development lifecycle, empowering clients to independently build process applications.

