About the job
Why Join PlayStation?
At PlayStation, we pride ourselves on being not just the best place to play, but also the best place to work. As a recognized global leader in the entertainment industry, we create the PlayStation family of products and services, which includes PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and critically acclaimed titles from PlayStation Studios.
We are committed to fostering an inclusive environment that empowers our employees and embraces diversity. We invite everyone with a passion for innovation, technology, and play to explore our career opportunities and join our expanding global team.
The PlayStation brand is part of Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Position: Senior Technical Operations Developer – London, UK
PlayStation Studios User Research supports all global first- and second-party game development studios. Our team conducts valuable player research throughout the development process, providing data and insights to enhance game quality and ensure players enjoy the exceptional experiences our studios strive to deliver.
We have developed state-of-the-art playtest labs and proprietary tools that enable us to livestream play sessions to studio partners and efficiently collect and analyze data. We are seeking a talented developer to collaborate with our global Technical Operations team in enhancing these tools and meeting the technical needs of our research initiatives.
Key Responsibilities:
Create tools that offer solutions for the complete research process.
Define and take ownership of the long-term technical roadmap and requirements for the team's research tools infrastructure.
Anticipate evolving technical needs and strategically plan improvements to existing tools and systems.
Manage task sizing and prioritization within an agile development framework.
Design and implement structured feedback mechanisms to continuously enhance research tools.
Oversee maintenance and troubleshooting of comprehensive lab systems.
Develop scalable solutions for extensive technical troubleshooting and self-service for a large team.
Proactively educate the research team on...

