About the job
Join OXIO, the pioneering telecom-as-a-service (TaaS) platform that is transforming the telecommunications landscape. We empower brands and enterprises to take charge of their own mobile networks, creating tailored solutions for their unique customer needs. Our innovative TaaS offering seamlessly integrates various networks into a single, cloud-managed platform, providing exceptional business intelligence and insights. By harnessing the power of OXIO, companies can establish a formidable telecom presence while gaining unprecedented insights into customer and machine (M2M) behaviors.
Role Overview
As a Senior BSS (Business Support System) Architect, you will spearhead the design, implementation, and optimization of critical business systems within OXIO's Order-to-Cash framework, including order management, rating, charging, and billing systems. Your expertise will play a key role in integrating advanced AI capabilities into existing legacy systems, evolving them into autonomous, intent-driven platforms capable of real-time decision-making.
Key Responsibilities
BSS Core Management: Lead the design and implementation of BSS initiatives, focusing on real-time rating, charging, billing, and back-office revenue management.
AI Integration & Development: Drive the development and deployment of Generative AI models and Retrieval-Augmented Generation (RAG) systems to streamline complex tasks such as product configuration, order processing, and billing support workflows.
Intelligent Automation: Create and maintain autonomous AI agents to oversee multi-step processes, including automated service activation and real-time fraud detection.
Data & Predictive Analytics: Analyze extensive datasets to derive insights for predictive churn analysis, dynamic pricing, and proactive billing alerts.
System Optimization: Continuously enhance AI models based on evolving telecom data inputs to minimize revenue leakage and lower operational costs.
Collaboration: Partner with cross-functional teams to align AI-driven BSS solutions with broader business objectives and uphold ethical AI standards.

