About the job
Join us at Pure Storage, where we are revolutionizing the data storage landscape with cutting-edge technology. Here, your innovative mindset will thrive as you collaborate with the brightest minds in the industry.
If you are eager to embrace boundless opportunities and leave a significant impact, we invite you to become part of our team.
THE ROLE
The Tech Support organization at Pure Storage comprises over 400 talented individuals across various locations, including California, Utah, Ireland, Prague, Singapore, Australia, and Japan. Our support teams are continually expanding, with Utah being our largest center, providing 24/7 support with over 250 team members.
As a pivotal customer-facing organization, Tech Support is renowned for delivering exceptional customer service. This dynamic team offers ample career advancement opportunities and fosters a vibrant work culture to make Pure Storage the leading storage solutions provider!
We seek a dedicated Service Account Manager to join our Global Customer Advocacy team. You will play a vital role within the top support team in the industry, embodying our five core values: Customer First, Teamwork, Creativity, Ownership, and Persistence. As the main representative for the Pure Storage support organization in your designated region, you will bridge the gap between customers, sales, and support to ensure their success.

