Qualifications
Key Responsibilities:
Safely manage the flow of vehicles into and out of the Inspection Center for repairs, ensuring production and quality goals are consistently met or surpassed.
Achieve or exceed inventory production objectives on a daily, weekly, and monthly basis.
Oversee daily operations of your assigned team; assess team strengths and weaknesses; identify areas for improvement and implement appropriate strategies.
Engage and coach your team, providing development opportunities and performance management; deliver constructive feedback and demonstrate required skills.
Foster a work environment that promotes positive communication, team cohesion, and alignment with Carvana’s core values.
Proactively communicate vital information to team members, ensuring clarity regarding expectations, performance metrics, and objectives.
Address and resolve conflicts among team members effectively.
Monitor adherence to systems, policies, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead a team of production associates, collaborating with the Inspection Center General Manager to determine whether to repair or reject inventory based on repair costs and overall vehicle quality.
About the job
About Carvana
At Carvana, we pride ourselves on transforming the car buying experience. Our commitment is straightforward: we will never sell a vehicle to our customers that we wouldn’t sell to our own family. In order to ensure that our cars are in impeccable condition, we have established multiple Reconditioning Centers across the nation, where each vehicle undergoes thorough inspection, enhancement, and high-quality photography before being showcased on the Carvana website. Our Carvana Certified 150-point inspection process ensures that every car meets our stringent mechanical and aesthetic standards.
We aim to offer only the finest vehicles to our customers as part of our mission to provide a seamless, superior car buying experience. We are currently seeking passionate and skilled individuals who can contribute to this mission.
If you believe you have what it takes to be part of our dynamic team, read on to discover the exciting opportunities that await!
Position Overview:
The Service Advisor role is a pivotal front-line supervisory position, responsible for directly managing and nurturing a team of hourly associates within our Inspection Center to consistently meet production targets. Please note that this role is not eligible for visa sponsorship.
About Carvana, LLC
Carvana is revolutionizing the way people buy cars, providing a unique and hassle-free online car purchasing experience. With a commitment to quality and transparency, we ensure our vehicles meet the highest standards, making car buying as easy as possible for our customers.
