Qualifications
We are looking for candidates with a Bac +3/5 level education or an engineering degree in Building, Structural Work, or Civil Engineering. You should have a successful track record of at least 3 years in a management role within the building envelope sector or a general contracting company.Essential skills include strong management capabilities, recognized technical knowledge, and excellent interpersonal skills. A solid grasp of client relations and a service-oriented mindset will be significant assets in this role.You must be organized, proactive, and adept at prioritization, emphasizing fieldwork and client satisfaction.If you are eager to join a motivated and dynamic team in a human-sized agency and apply your expertise to foster growth, we encourage you to apply!
About the job
Join SMAC ASSISTANCE SERVICE, a dynamic division of SMAC specializing in roof maintenance and repair, as a Service Manager in our Aix-en-Provence agency. You will play a pivotal role in driving the growth of the SAS service sector across the Aquitaine region.
As a Service Manager, you will oversee and motivate a dedicated team, including SAS Activity Managers, SAS Project Managers, SAS Team Leaders, skilled workers, and a SAS Sales Assistant. Your key responsibilities include:
- Leading the operational team to ensure optimal performance and service delivery.
- Implementing the SAS strategic plan within the Aix-en-Provence agency.
- Maintaining exceptional client relationships and service levels.
- Ensuring operational budgets are met and maintained.
- Enforcing SAS standards and practices within the agency.
- Acting as the primary liaison between our agency and the National SAS Cell for large clients.
With strong managerial skills and technical knowledge, you will collaborate closely with the Agency Director and Administrative and Accounting department internally, while representing SMAC to clients, contractors, and suppliers externally.
About SMAC ASSISTANCE SERVICE
SMAC is a leading company in waterproofing, facade work, and roof maintenance services. Established in metropolitan France and overseas territories (Martinique, Guadeloupe, La Réunion, Mayotte), as well as internationally (Morocco, Chile, Peru, and Spain), SMAC employs over 2,000 professionals across its network of 60 establishments in France. Every year, we undertake more than 10,000 projects.As a comprehensive operator in building envelope solutions, we handle new and renovation projects, employing all necessary techniques for waterproofing, roofing, and cladding, while also creating architectural facades that bring ambitious projects to life. Additionally, we ensure ongoing roof maintenance to enhance longevity.Joining SMAC means immersing yourself in a collaborative and supportive workplace culture, where your contributions truly matter.