Qualifications
Responsibilities:Plan and execute all System Administrative tasks related to ServiceNow MidServer operations.Install, configure, upgrade, and maintain MidServer instances throughout the enterprise environment.Monitor MidServer health, connectivity, and performance; troubleshoot and resolve issues.Support Discovery configurations and ensure MidServer-based integrations operate reliably.Administer Unix/Linux server environments that support MidServer infrastructure.Collaborate with CMDB and Discovery teams on probe configuration and data feeds.Maintain comprehensive documentation for MidServer configurations and maintenance procedures.Ensure compliance with federal standards regarding MidServer security patching.Requirements:Bachelor's degree in Computer Science, Electronics, Engineering, or a related technical discipline (or 8 years of relevant experience may be substituted for education, totaling 13+ years of relevant experience).5+ years of total relevant experience (including the required experience listed below).2+ years of ServiceNow administration experience.1+ year of ServiceNow MidServer administration experience.Proven experience with Unix/Linux server administration.Solid understanding of network protocols and connectivity relevant to MidServer operations.Must be a U.S. Citizen or Green Card holder.Ability to obtain and maintain public trust clearance.
About the job
Join the innovative team at IT Concepts, now known as Kentro, where creativity fosters opportunity and teamwork leads to success. Our vibrant group of professionals is dedicated to advancing our clients' missions, promoting professional growth, and positively impacting our communities.
The transition to Kentro in 2025 signifies a commitment to a legacy built on the foundations of IT Concepts. By becoming part of our supportive environment, you will discover that Kentro is focused on your personal and professional advancement. Together, we can drive significant change, ignite innovation, and accomplish remarkable achievements.
We are currently seeking an experienced ServiceNow MidServer Administrator for our Kentro’s VA ESOM-End Point Support and Operations Monitoring contract across the United States. In this pivotal role, you will oversee and execute System Administrative tasks with a specialized emphasis on ServiceNow MidServer operations. Collaborating with fellow Operations team members, you will ensure the MidServer infrastructure supporting Discovery and Integration is healthy, secure, and well-maintained.
Location: This position is fully remote within the United States, supporting Eastern Time working hours.
About IT Concepts dba Kentro
Kentro, formerly IT Concepts, is dedicated to providing innovative solutions and fostering an environment where collaboration leads to success. Our commitment to community impact and professional growth makes us a premier choice for talented individuals seeking to make a difference.