About the job
Join the vibrant team at Arby's as a Shift Lead, where you will play a pivotal role in steering daily operations and guiding our dedicated staff. This hands-on leadership position requires you to ensure exceptional service, uphold food quality and safety standards, and drive sales performance. Your ability to inspire and motivate the team will contribute to the overall success of our location.
Key Responsibilities:
- Team Leadership: Inspire, train, and supervise team members to achieve peak performance and operational efficiency.
- Customer Service: Deliver exceptional service to ensure high levels of customer satisfaction.
- Operational Management: Oversee food preparation, presentation, and maintain safety and sanitation standards while managing inventory levels.
- Financial Oversight: Manage cash register operations and handle financial reporting efficiently.
- Scheduling: Create effective employee schedules to meet business needs and ensure optimal staffing.
- Sales Growth: Drive sales by implementing promotional initiatives and upselling techniques.
- Reporting: Communicate effectively with upper management about inventory, staffing, and customer feedback.

