Qualifications
DESIRED SKILLS AND EXPERIENCE:• Minimum of 1 year of experience in a leadership role within the food service or retail industry• Strong communication and interpersonal skills• Ability to multitask and thrive in a fast-paced environment• Passion for delivering excellent customer service• Basic math skills for cash handling.
About the job
Join our vibrant team as a Shift Leader at the Insomnia Cookies store located at 128 W Chimes St, Baton Rouge, LA 70802. As the captain of our bakery, you will play a crucial role in ensuring that we 'Own the Night' by anticipating customer needs and managing a successful shift. Your leadership will not only involve overseeing the staff, fulfilling customer orders, and baking, but also ensuring a fun and productive environment for both guests and team members.
PERKS OF BEING A SHIFT LEADER:
• Flexible part-time work schedules
• Excellent training and mentorship
• Job stability with a rapidly growing and reputable company
• Opportunities for advancement and promotions
• A fun and exciting team environment
• Enjoy FREE cookies with every shift!
YOUR RESPONSIBILITIES AS A SHIFT LEADER:
• Deliver exceptional customer service and high-quality products during every guest interaction
• Support store management by maintaining operational standards, communicating vital information, monitoring production efficiency, and assisting in team member training and coaching
• Prioritize and allocate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew
• Collaborate and work alongside the Cookie Crew to achieve store goals
• Ensure a safe, clean working environment following safe food handling practices
• Manage cash handling and deposits.
About Insomnia Cookies
Insomnia Cookies is a beloved bakery specializing in warm, delicious cookies and a fun, engaging customer experience. As we expand, we are looking for motivated individuals who thrive in a dynamic environment and are passionate about delivering quality products.